Salesperson

Description

Attend to customers who call in order to resolve their issues; Personally attend to customers visiting the company when necessary; Conduct sales (check prices and parts, inform amounts and payment methods, specify payment deadlines, print quotations, and complete all procedures required to finalize the sale); Collaborate with the sales supervisor to ensure correct part application in case of doubts; Request price negotiations from the supervisor when requested by the customer; Direct customers to the cashier and shipping department for payment and product pickup (if the customer is on-site or does not request home delivery). Communicate with internal teams to clarify doubts and explain processes; Inform the supervisor when a customer refuses to accept goods due to discrepancies with the original request; Identify out-of-stock parts and forward the report to the purchasing group via WhatsApp; Inform the purchasing department about parts with incorrect system registration or parts not yet registered in the system—those not included in the company's product portfolio but in demand; Respond to quotations sent by fax or e\-mail; Perform pre\-registration of customers in the system; Receive and record customer complaints; Job type: Full-time CLT Salary: Starting from R$2\.150,00 per month Benefits: * Life insurance * Transportation allowance Experience: * Sales Assistant (preferred) Work location: On-site