Description
Job Summary:
Assist in the development and maintenance of the Quality Management System, including procedure drafting, handling customer complaints, and controlling quality incidents.
Key Highlights:
1. Active involvement in quality management and compliance.
2. Development of procedures and audit support.
3. Essential support to quality coordination and supervision.
* Assist in the development and maintenance of the Quality Management System by gathering information and feedback to evaluate implemented programs and procedures.
* Support the Quality Coordinator and Supervisor in implementing Quality Management System activities to ensure execution according to established standards.
* Participate in drafting and writing quality-related procedures, instructions, and records.
* Respond to consumer complaints.
* Issue Nonconformance Reports and propose corrective actions.
* Distribute and control copies of quality procedures.
* Monitor quality-related incidents (complaints and NCRs), entering data for statistical reporting.
* Address customer requests for product and company documentation.
* Maintain quality record controls.
* Monitor temperature and humidity in production areas.
* Analyze and manage returned, rejected, or recalled products stored in the returns area.
* Prepare technical reports.
* Conduct training sessions and participate in trainings and meetings.
* Perform 5S/GMP inspections and generate action plans for identified nonconformities.
* Identify and report quality failures/nonconformities found in production areas.
**Requirements:**
* Bachelor's degree in Chemistry, Quality, or related field.
* Prior experience in quality management is desirable.
* Intermediate proficiency in Microsoft Office suite.
* Knowledge of quality programs (5S and GMP) is desirable.
**Benefits:**
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
* Life insurance
* Free parking
* Monthly Start product kit
* Tangará Club membership
* Gympass
* Vidalink (wellness and health)
* Onhappy (leisure travel benefit)
* Commercial agreements and discounts
Payment: R$1,00 per month
Work Location: On-site