Description
Espec Select One
Country: Brazil
If you are eager to grow and continuously learn, and passionate about impacting people through your analyses, this could be the right place for you! Santander is a constantly growing ecosystem with the purpose of contributing to the prosperity of people and businesses. Here, you can create, question, and challenge the market. It means embracing both the urgency of the present and the vision for the future — aligned to always serve customers in the best possible way. It means being part of a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we foster a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Select One Specialist, where you will be career-pathed and become the primary subject-matter expert in your area. In this role, you will:
• Support customers at the beginning of their Select journey, with monthly income ranging from R$7,000.00 to R$15,000.00 or investments between R$100,000.00 and R$300,000.00, delivering a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment.
• Manage up to 1,500 clients under this model.
Key Responsibilities:
• Engage and serve customers 100% digitally (chat/video/app);
• Keep Select portfolio clients updated on segment benefits and differentiators;
• Conduct consultative sales of low-complexity products in credit, investments, and insurance;
• Collect and update client data;
• Resolve requests remotely;
• Maintain familiarity with digital solutions, especially within the Santander ecosystem.
Requirements:
• Advanced knowledge of customer experience;
• Sales experience and proficiency in using digital tools;
• CPA 10 certification (mandatory);
• Applicable experience in remote customer service;
• Mastery of digital service channels, customer journey, and financial products.
#BENEFITS
Variable Compensation (PLR + RV);
Medical and Dental Assistance;
Meal and Food Allowance;
Supplementary Pension;
Life Insurance;
Childcare/Babysitting Allowance;
Gympass or Totalpass;
Transportation Voucher;
Nascer Program;
Be Healthy — a program encouraging healthier habits;
PAPE — Specialized Personal Support Program.
So, are you ready to be called?
In our branches (agencies), we count on the market’s top-performing managers — professionals who stand alongside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander!
️ #VemProSantander #VemSerChama #Vendas #comercial #CPA #C-Pro R #Atendimento #Clientes