E-commerce Assistant

Description

Job Summary: We are seeking an organized and proactive E-commerce Assistant to support operational routines, ensuring order organization, inventory control, and support for digital demands. Key Highlights: 1. Support e-commerce and marketplace operational activities. 2. Perform inventory and shipping control and organization. 3. Contribute to improvements in operational processes. * We are looking for an organized, proactive, and detail-oriented E\-commerce Assistant who enjoys rolling up their sleeves and supporting digital channel operational routines. The candidate will be responsible for supporting the E\-commerce team’s activities, ensuring order organization, inventory control, product picking, and operational support for the area. Job Responsibilities: Pick products for e\-commerce and marketplace (Mercado Livre and iFood) order shipments. Control and organize shipments via various carriers. Prepare and verify shipping manifests. Track pickups and dispatches of orders. Verify orders prior to shipment. Create and generate shipping labels. Manage invoices on marketplace platforms. Organize and conduct inventory counts. Control and update inventories of products and promotional materials. Monitor stock levels of products and supplies. Track order tracking codes. Support the returns process. Complete and update control spreadsheets. Monitor order flow; track sales, product journey, and suggest strategies to improve sales. Identify order or inventory inconsistencies and resolve them collaboratively with relevant departments. Request products for e\-commerce inventory. Request products for the cafeteria. Assist in organizing requests for events. Pick and organize gifts, kits, and promotional materials for customers and events. Contribute to operational process improvements in e\-commerce. Support internal event execution. Assist the Marketing team with administrative tasks. * Completed high school education (college enrollment in Administration, Logistics, Marketing, or related fields is desirable). Prior experience in operational routines, logistics, or e\-commerce. Organizational skills and attention to detail. Intermediate Excel knowledge. Proficiency in working with spreadsheets and operational controls. Proactivity and a strong sense of responsibility. Collaborative mindset and effective communication for cross-departmental interaction. Availability for on-site work in Jundiaí/SP, Monday through Friday (business hours). Compensation: R$2\.537,70 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Profit-sharing * Life insurance * Meal voucher * Transportation voucher Work Location: On-site