Administrative Assistant

Description

Since 2007, Total Life has offered comprehensive corporate health solutions, managing medical clinics, primary care, training programs, and initiatives focused on promoting health and well-being in companies. With solid expertise in occupational medicine, the company serves clients across Brazil with an integrated portfolio of solutions. **What we are looking for:** As an Administrative Assistant, you will support commercial operations, ensuring organization, agility, and efficient execution—directly contributing to service quality and the smooth flow of commercial processes. **Key Responsibilities:** Perform screening of contacts and requests received through commercial channels (WhatsApp, e-mail, etc.); Support customer relationship management, ensuring prompt and high-quality responses; Assist in cost estimation and structuring of commercial proposals; Manage provider approval processes (clinics and exams), assessing operational feasibility; Organize documents, contracts, and commercial department information; Support negotiation activities by providing operational assistance and necessary information; Support renewal and new contract processes; Support billing-related communications, liaising with customers and jointly tracking financial pending items with the responsible department; Ensure timely updates of data and records in internal systems and controls; Contribute to organizing and standardizing operational workflows. **Additional assets (not mandatory):** Previous experience in administrative or commercial routines will be considered a plus. Requirements Currently enrolled in or completed undergraduate studies Proficiency in Microsoft Office, especially Excel; Ease of use with digital tools and systems; **What we offer:** Starting salary: R$1978.00; **Meal allowance:** R$22.00 per workday (no deduction); **DENTALUNI:** Dental plan with no monthly fee, no copayment, and no waiting period after the probationary period; **SIDESC Agreement:** Health card offering discounts on medical consultations and clinical exams, with no monthly fee, no copayment, and no waiting period after the probationary period; **Mihmo App:** Free access to our team of psychologists, nutritionists, and physical education professionals; Free parking; Transportation voucher (6% deduction); Day Off; No dress code; Rest room. CLT position, fully on-site, based in the city center of São José/SC. Immediate start — 8:00 AM to 6:00 PM.