Job Summary: Professional to monitor and provide support for software usage, open and track service tickets, and analyze customer and software-related issues. Key Highlights: 1. Experience in controller processes 2. Knowledge of databases, SQL, and system infrastructure 3. Experience with electronic spreadsheets (VLOOKUP, SUMIF, pivot tables) **Your Responsibilities:** * Monitor and provide support for optimal software usage; * Open and track service tickets; * Understand and analyze issues related to customers and software; * Conduct meetings via meeting tools; **Requirements to Apply:** * Experience in controller processes (revenues, expenses, variable costs, accounting and financial statements, etc.). **Preferred Qualifications:** * Knowledge of databases, SQL language, and system infrastructure is a plus. * Customer support experience is a plus. * Knowledge of managerial accounting, budget planning, and business management. * Experience with electronic spreadsheets for validations (VLOOKUP, SUMIF, pivot tables). Employment Type: Full-time, Permanent CLT Benefits: * Meal allowance * Transportation allowance Selection Question(s): * What is your expected salary for this position (CLT hiring)? Work Location: On-site