Description
Job Summary:
Responsible for ensuring secure and smooth information flow by administering, configuring, and monitoring the technological infrastructure for maximum performance.
Key Highlights:
1. Administer and configure technological infrastructure
2. Ensure equipment and software integrity through preventive measures
3. Provide agile technical support and monitor metrics
**Job Description:**
Responsible for the secure and smooth flow of all company-related information, ensuring the business’s technological infrastructure operates at maximum performance;
Administer, install, and configure infrastructure according to manufacturer guidelines and industry best practices;
Preventively maintain the integrity of equipment and software installed on devices;
Provide technical support and assistance across diverse user requests, including software installation, updates, configuration, and user guidance to ensure proper operation of IT infrastructure;
Respond promptly to problem analysis and resolution;
Monitor and manage metrics for control and action-taking, analyzing intervention or adjustment needs based on business demands;
Support project implementation. Operating systems: Windows/Windows Server and Linux; Active Directory; virtualization (Hyper\-V); backup software knowledge (Veeam);
Knowledge of ticketing/monitoring software (GLPI and Zabbix);
Advanced networking knowledge (managed switches, routers, DNS, firewalls, point-to-point networks), access points and corporate Wi-Fi. VLAN configuration, VoIP technology, VPN and MPLS links, CCTV monitoring.
**Requirements:**
Bachelor's degree in Information Technology, Networking, Computer Science, or related fields;
Advanced English proficiency for communication;
Experience in IT infrastructure, networking, servers, and information security;
Availability for on-site work in Morumbi/SP.