Job Summary: A professional to administer and provide support for Citrix environments, managing virtualized infrastructure, monitoring services, and implementing security policies. Key Highlights: 1. Citrix App and Desktop environment administration and support 2. Citrix Endpoint Management and NetScaler management 3. Host, storage, and virtual machine administration An Information Technology Services company is seeking a Senior Infrastructure Analyst in Ribeirão Pires. **Responsibilities:** Administer and provide support for Citrix App and Desktop environments. Manage Citrix Endpoint Management. Configure, monitor, and adjust resources on Citrix NetScaler, including traffic, performance, user connections, and certificates. Monitor service health, create and manage GSLB, optimize rules, and automate routines. Administer hosts, storage, virtual machines, and pools on XenServer or Citrix Hypervisor. Perform updates, snapshots, and backups of virtualized environments, ensuring high availability, load balancing, and failover. Monitor performance and troubleshoot incidents related to CPU, memory, storage, and network. Create, review, and maintain security and hardening policies via Group Policy. Troubleshoot policy application and Active Directory replication. Control workstation and server configurations, including scripts and preferences, documenting and auditing corporate policies. Previous experience as an Infrastructure Engineer, Senior Systems Analyst, Network Specialist, or Systems Administrator may indicate alignment with some of the responsibilities of this position. Bachelor’s degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Hybrid — Hybrid work model. * Candidates from Rio Grande da Serra, Mauá, Santo André, or São Bernardo do Campo are also eligible for this position. * Duration: Full-time * Working hours: To be determined.