Job Summary: Provide Level II support for business applications and infrastructure, managing incidents and implementing system changes. Key Highlights: 1. Working in on-premises and cloud environments, with a focus on system support. 2. Participation in planning and execution of production projects. 3. A diverse, innovative, and collaborative environment focused on development. 4. Recognized as a Top Employer and one of the Best Companies to Work For. **Date:** Feb 6, 2026 **Location:** São Paulo, São Paulo **Company:** B3 S.A. – Brasil, Bolsa, Balcão **About the Role** **Position:** Senior Data Support and Operations Analyst **Location:** São Paulo/SP **Publication Date:** 02/06/26 **Shift:** 10:00 PM to 6:00 AM (night shift) **Your Day-to-Day Responsibilities** * Provide Level II support for business applications and infrastructure in production (on-premises and cloud). * Manage incidents, ensuring rapid restoration of priority services. * Validate platform components and open and escalate incidents. * Participate in planning and execution of production projects. * Implement system changes (new versions). * Monitor, operate, and automate the production environment. **Team Responsibilities** The team is responsible for supporting production systems related to Data and Affiliated Entities, operating in both on-premises and cloud environments—including planning, monitoring, operations, automation, and implementations—to ensure service availability and stability. **What We Expect From You** * Completed undergraduate degree; * Task automation (Bash, Python, or PowerShell); * Operating Systems: MS Windows Server and RHEL; * Web Platforms: Apache, Tomcat, IIS, JBOSS, WebLogic; * Cloud: AWS and Azure; * Networking: TCP/UDP, Firewall, DNS, Routing, Proxy, Load Balancer; * Databases, PL/SQL, ETL, and Data Analytics; * Monitoring and automation tools (Bladelogic, Control-M, Dynatrace, Splunk, HP OMI); * Business-oriented mindset and delivery focus. * Excellent communication and interpersonal skills. * Critical thinking and professional demeanor. * Resilience, flexibility, and adaptability. * Analytical, multidisciplinary profile with a learning orientation. **Nice-to-Have Qualifications** * Databricks; * Oracle, MS SQL, MongoDB, MariaDB; * Apache Spark; * Agile methodologies (Scrum, Kanban); * Containers (Docker, Kubernetes, OpenShift); * Infrastructure-as-Code (IaC) (Ansible, Terraform, Puppet, or Python); * Virtualization (Hypervisor, vCenter); * Messaging (Kafka, AMQ); * Intermediate English proficiency; * Prior experience providing support in production environments. **Benefits** * **Profit and Results Sharing Program** (PLR) * **Bradesco Health and Dental Insurance** * **Meal Allowance** (R$ 600/month) * **Food Voucher** (R$ 50 per business day) * **Transportation Allowance** and partial reimbursement for shuttle services * **Private Pension Plan** * **Maternity Leave** (up to 180 days) and extended paternity leave * **Childcare/Babysitter Assistance** * **Wellhub** (Gympass) and **TotalPass**, extended to dependents * **Benefits Club**, offering discounts at hundreds of companies * **Hybrid Work Model** and flexible dress code (“Dress like yourself!”) * **Alura** online learning platform * **Wellness Programs:** personal support, workplace gymnastics, birthday day off, free museum entry, quick massage, and more * **Funeral Assistance**, including coverage for your pet **Recognition Awards** * **Top Employer Brazil** (2020–2025) * **Best Companies to Work For** (Financial Institutions, Information Technology, São Paulo, Women, Ethnic-Racial, LGBTI+) * Awards reinforcing our commitment to diversity, inclusion, and excellence **Join Us in Building the Future with B3!** We are much more than Brazil’s stock exchange. We are a global benchmark in financial market infrastructure, with over 100 years of history and direct impact on the country’s sustainable economic development. Here, you’ll find a diverse, innovative, and collaborative environment where every individual is the protagonist of their own journey. **Want to join a team that connects markets, accelerates careers, and transforms lives? Then this opportunity is for you!**