Job Summary: Technical support for Android and iOS mobile devices, incident management, and collaboration for continuous improvement. Key Highlights: 1. Technical support focused on Android and iOS mobile devices 2. Use of tools such as Microsoft Intune and Workspace ONE 3. Incident management and contribution to project improvement **Job Description:** DXC Technology helps global enterprises modernize their mission-critical IT systems and operations, optimize data architectures, and ensure security and scalability across public, private, and hybrid cloud environments. The world’s largest enterprises and public-sector organizations rely on DXC to deliver services that drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. **Essential Job Functions:** **•** Provide technical support for Android and iOS mobile devices. * Support corporate users by resolving technical issues and mobile device configuration problems. * Use mobile device management tools such as Microsoft Intune and Workspace ONE to monitor and configure devices. * Handle and manage incidents, service requests, and problems related to mobile devices. * Analyze, prioritize, and resolve issues efficiently and systematically. * Collaborate with the team to meet service quality requirements. * Contribute to continuous project improvement by suggesting updates to the knowledge base. **Basic Qualifications:** * Prior experience in technical support and corporate user support, with a focus on Android and iOS mobile devices. * Knowledge of mobile device management tools such as Microsoft Intune and Workspace ONE. * Ability to handle incident, request, and problem management for mobile devices. * Strong verbal and written communication skills, along with the ability to work effectively in a team. * Intermediate/advanced English proficiency. **What We Offer?** A range of benefits, competitive salary, and our core values make DXC one of the most important and attractive employers worldwide. At DXC, our goal is to provide equitable opportunities while respecting individuality—creating balance between professional and personal life, and enabling continuous career growth. If you’re seeking challenges in a pleasant, multinational work environment, then we definitely want to learn more about you. Apply now using the links below, or directly for a position via our careers portal: https://jobs.dxc.technology You can also find us at: https://www.facebook.com/DXCTechnology/ https://www.linkedin.com/company/dxctechnology At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. **Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.**