Job Summary: IT Analyst position focused on support, access management, security alerts, antivirus, Microsoft environments, license management, and documentation. Key Highlights: 1. Bachelor’s degree in Information Technology or currently pursuing it 2. Experience handling ITSM tickets and access management 3. Knowledge of security, antivirus, and Microsoft administration #### **Requirements** * #### **Education**: Bachelor’s degree in Information Technology or related fields, such as: \- Computer Science \- Information Systems \- Computer Engineering \- Computer Networks \- Systems Analysis and Development. #### **Note**: Technical courses in IT may be accepted as a plus, provided they are accompanied by practical experience or basic certifications. * #### **Experience**: Handling ITSM tickets, access management (Microsoft 365 and corporate systems), monitoring security alerts, knowledge of antivirus management, basic Microsoft environment administration, license management, escalation to Level 2/Level 3, documentation of routines, and integration with SSO. ### **General Information** **Identification** 2635 **Number of Positions** 1 Position **Location** GOIÂNIA **Hierarchical Level** Analyst **Contract Type** Permanent