Job Summary: A software development company is seeking an Infrastructure Analyst to resolve user issues, prevent recurrence, and develop quality and compliance indicators. Key Highlights: 1. Resolve user issues at the root cause and prevent recurrence 2. Develop quality and compliance indicators 3. IT Infrastructure experience desirable A software development company is seeking an Infrastructure Analyst in Jaraguá do Sul (Barra do Rio Molha). **Responsibilities:** Responsible for resolving user issues at the root cause, preventing recurrence, and developing quality and compliance indicators for processes. Previous roles as an IT Infrastructure Specialist, Infrastructure Engineer, Infrastructure Consultant, or Infrastructure Coordinator may indicate alignment with some of the activities of this position. **Desirable Requirements:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Permanent — On-site. * Duration: Full-time * Working hours: To be agreed upon.