We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions specialists and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we are apart, we are together. We hold ceremonies to get closer, share knowledge, and stay up to date with our company’s latest news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. That’s why **everyone has a place here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and assignments** **What are we looking for?** A proactive professional focused on continuous improvement to join our Infrastructure team. **Your day-to-day will include:** * Monitoring the infrastructure environment. * Supporting the Service Desk when required. * Overseeing vendors at the Datacenter. **Requirements and qualifications** * Knowledge of Zabbix. * Knowledge of ITIL. * Knowledge of server and networking infrastructure environments. **Nice-to-have:** * Experience in NOC and Service Desk. **Work schedule:** * On-site 12x36h shift in Rio de Janeiro \- RJ, from 7:00 PM to 7:00 AM. **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply! We’ll carefully review your profile considering all your qualifications. **Additional information** **What you’ll find here:** * A conducive environment for **learning** and **professional growth**. * **Performance evaluations** and **feedback**, aimed at continuously developing our people. * **Meal and/or food allowance** for grocery shopping and meals. * **Medical and dental assistance**, so you and your family stay healthy. * **Pharmacy partnership** for discounts on medications. * **Childcare allowance**, according to current policy. * **Gym membership partnership** to encourage physical activity. * **SESC partnership** for varied cultural and leisure activities. * **Partnerships for language, technology, and online course studies**. * **Payroll-deductible loan** with attractive rates + financial education program. * **Corporate University and learning paths**, featuring diverse content on technology, soft skills, market trends, and much more. * **Employee referral program**, with opportunities for rewards and bonuses. * **Group life insurance**. Here, there’s no shortage of stories to tell! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage and learning more about us, falling in love with what we do, checking out our open positions, and joining this ever-growing team?