Espec Select One

Description

Job Summary: The Select One Specialist will serve digital customers with a focus on convenience and human proximity, performing consultative sales and managing requests remotely. Key Highlights: 1. Premium digital experience focused on convenience and human proximity 2. Conduct consultative sales of financial products 3. Culture of horizontal structure and appreciation of diversity Espec Select One Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, challenge the market, and question the status quo. It’s about balancing urgency for both the present and the future to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and embraces a culture of role horizontalization. At Santander, we uphold a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Select One Specialist**, where you’ll be career-tracked as a Specialist—the primary subject-matter expert in your area. **Your Role Will Be:** Responsible for serving customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Main Responsibilities** * Serve and engage customers entirely digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions focused on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Voucher; * Nascer Program; * Be Healthy – Program encouraging healthier habits; * PAPE – Specialized Personal Support Program. So? Ready to be called? In our branches (agencies), we count on the market’s top-performing managers who stand alongside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama