Select One Specialist

Description

Job Summary: The Select One Specialist will serve Select customers at the beginning of their Select journey, ensuring a premium digital experience with emphasis on convenience, efficiency, and human proximity. Key Highlights: 1. 100% digital service for Select customers 2. Consultative sales of financial products 3. Focus on premium digital experience and human proximity Select One Specialist Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping people and businesses thrive. Here, you can create the new, challenge the market, and question the status quo. It is about embracing the urgency of both now and the future—aligned to always serve customers in the best possible way. It means being part of a global company that values diversity across all dimensions and champions a horizontal organizational culture. At Santander, we embrace a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select One Specialist**, where you will be hired as a Specialist—the primary expert in your field. **Your role here will be:** To serve customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Main Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting benefits and differentiators of the segment; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions, focusing on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Voucher; * Nascer Program; * Be Healthy – Program encouraging healthier habits; * PAPE – Specialized Personal Support Program. So? Ready to be called? In our branches (agencies), we count on the market’s top managers—who stand alongside customers to address their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama