Customer Service Assistant

Description

A Wizard by Pearson's Novo Hamburgo unit is seeking a professional to provide in-person customer service and administrative support at the school. **This is an in-person position with fixed afternoon/evening shifts.** Therefore, we seek candidates with genuine availability and stability to consistently work during this scheduled shift. **Main responsibilities** * Document organization, administrative routines, and customer service. **Requirements** * Completed high school education. * Experience in customer service and administrative routines. * Residence in Novo Hamburgo or nearby region. * Fixed availability for the specified shift. **WORK SCHEDULE (AFTERNOON/EVENING)** * **Monday to Thursday: 12:40 PM to 9:40 PM** * **Friday: 10:30 AM to 7:10 PM** * **Saturday: 7:50 AM to 12:10 PM** * ***Important: This vacancy is exclusively for candidates who have definitive availability to work during the afternoon/evening period. There is no possibility of schedule changes or future transition to business hours/morning shifts.*** **Compensation and benefits** * Salary: R$ 2.000,00 * Language course scholarship * Health insurance * Dental insurance * Transportation allowance * Commercial partnerships and discounts * Free parking *Prior experience in customer service, reception, operational support, or administrative support will be considered an advantage—particularly in roles such as: customer service analyst, operational assistant, reception assistant, administrative support, customer service operator, customer support assistant, operational assistant, reception agent, secretarial support, internal customer service representative, relationship assistant, front desk assistant, student support, administrative commercial support, cashier and customer service operator, coordination assistant, institutional service representative, registration assistant, unit support, relationship assistant, post-service support assistant, administrative support professional, or similar roles involving direct public interaction.* Payment: R$2.000,00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Commercial partnerships and discounts * Free parking * Transportation allowance Selection question(s): * Do you have genuine availability and interest in working in-person on a fixed afternoon/evening shift, as specified in the job posting? Monday to Thursday: 12:40 PM to 9:40 PM. Friday: 10:30 AM to 7:10 PM. Saturday: 7:50 AM to 12:10 PM Work location: In-person