Description
Job Summary:
Provide high-quality customer service, develop customized quotations, follow up on sales, and promote the company's products and services.
Key Highlights:
1. High-quality customer service via phone and WhatsApp
2. Develop customized quotations and follow up on sales
3. Promote products and services through marketing campaigns
**Responsibilities:**
* Provide high-quality customer service via phone and WhatsApp, addressing inquiries, providing product and service information, and performing follow\-ups as needed.
* Develop customized quotations according to customer needs, ensuring clarity and accuracy of provided information.
* Follow up on outstanding quotations to close sales.
* Identify and contact potential customers, establishing initial relationships and presenting the company's products and services.
* Maintain an updated database with information on potential and existing customers.
* Promote the company's products and services through marketing campaigns via phone, WhatsApp, and other digital platforms.
* Inform customers about new promotions, special offers, and product launches.
**Requirements:**
* Completed high school education.
* Prior experience in telesales, customer service, or related roles.
* Verbal and written communication skills.
* Ability to communicate clearly and effectively;
* Flexible working hours.