JUNIOR COMMUNICATION ASSISTANT

Description

As part of its purpose, Adimax is confident that diversity and inclusion positively impact both society and the professional environment. Here, everyone is welcome! "This position is also open to people with disabilities or rehabilitated individuals." **Responsibilities and duties** * Providing support to employees, retailers, veterinarians, and customers through various communication channels; * Processing exchanges in the system and generating reports; * Contacting relevant departments for each case to formulate responses to requests and complaints; * Performing administrative tasks within the department (exchange tracking, sample dispatching, data compilation). **Requirements and qualifications** * Currently pursuing a bachelor's degree in Administration, Marketing, Veterinary Medicine, or related fields; * Experience providing customer service via telephone; * Experience in billing and freight documentation; * Intermediate Excel proficiency; * Full-time in-person availability. **Additional information** Please see below our benefits: Unimed National Health Plan (Ward or Private Room); AMIL Dental Plan (Basic, Intermediate, and Executive); Meal Voucher or Company Restaurant; Food Allowance; Scholarship Program (subject to internal policy and eligibility); Discounts with educational institutions; Pharmacy Benefit; Life Insurance; Christmas Bonus; Pregnancy Support Program; Pet Day; Commemorative Gifts; Wellhub/Gympass; Wellz (Mental Health Benefit). Founded in March 2002, Adimax was born with the mission of promoting animal well-being through high-quality food for dogs and cats. Our first steps were taken alongside fewer than 30 employees, and today we are one of the leaders in this segment nationwide. Guided by our firm commitment to supporting underprivileged elderly people, individuals and animals with disabilities, we have gone far beyond fulfilling our mission. We created a dedicated department to address social needs, committing ourselves to issues involving citizenship, inclusion, awareness, and harmonious coexistence among people. This is what drives us and fills us with pride! Adimax also operates its own logistics fleet, Trans Adimax. For over ten years, Trans Adimax has traveled across Brazilian highways, handling Adimax’s logistics operations in various regions of the country. With its own fleet of trucks, Trans Adimax maintains an administrative team responsible for both personnel management and logistics operations, as well as a highly trained and qualified team of drivers and assistants. Among Trans Adimax’s key differentiators are high-quality delivery, speed, and strong customer relationships.