**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break. **Level:** Professional **Employment Type:** Permanent – CLT Mission Responsible for participating in the development and maintenance of technological resources, including their systems, equipment, networks, infrastructure, and others, through involvement in implementing and monitoring systems and methodologies according to established needs, providing technical support and ensuring their availability (systems, networks, servers, links, and other related components), executing planning, installations, deployments, and maintenance of related environments, aiming to guarantee the necessary availability for seamless business operations, introduce market innovations and best practices, and preserve data and information integrity and security. * Support system development, customization, and improvement. * Contribute to maintaining the availability of technological resources. * Analyze requests from all departments regarding system implementation or improvements. * Participate in analyzing requests from all departments regarding system implementation or improvements. * Assist users in cases of questions about system usage or requests for system enhancements. * Respond to user-submitted tickets to resolve queries, requests, incidents, system improvements, etc. * Monitor and manage support for operational systems, as well as platform migrations. * Participate in monitoring the technology environment and support the sustainability of various existing technological solutions and applications within our infrastructure. * Map risk environments associated with information technology usage across departments, continuously monitoring changes in internal and external environments. **Requirements:** * Education: Currently pursuing a bachelor’s degree; * Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook). * Knowledge of information security – LGPD; * Project development methodology; * Knowledge of Business Intelligence (BI), including data analysis and report generation; * Basic understanding of system development, programming languages, or application maintenance. **Benefits:** Medical assistance, Childcare allowance, Educational allowance, Clothing allowance, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Food voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
