store operator

Description

The Store Operator is responsible for ensuring a positive, efficient, and delightful shopping experience for customers, directly engaging in customer service, store organization, and supporting daily operations. This professional plays a key role in shaping brand perception and serves as a direct point of contact with customers. **Key Responsibilities** * Provide courteous, proactive, and personalized customer service * Identify customer needs and offer appropriate solutions (products and services) * Ensure product organization and restocking in the store * Assist in merchandise verification * Operate the cash register (when required) * Stay updated on products, campaigns, and promotions * Support organizing the store environment to deliver an enjoyable customer experience **Customer Experience Focus** * Delight customers in every interaction, exceeding expectations * Ensure efficient service without compromising quality * Build positive connections with customers to encourage loyalty * Resolve inquiries and potential issues empathetically * Represent the brand with conduct, communication, and attitude aligned with company values **Requirements** * Prior experience in customer service or retail (preferred) * Strong verbal communication and interpersonal skills * Proactivity and sense of urgency * Organizational skills and attention to detail If you identify with this position and wish to join this team of winners, we look forward to your application!! Compensation: R$2\.058,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Experience: * In-store retail customer service (Mandatory) Work location: On-site