Description
If you enjoy talking to people, communicate easily, and want to work in an environment where your service truly makes a difference, this opportunity may be right for you.
We are seeking professionals to handle proactive and responsive telephone support, including onboarding new members/donors, updating registration records, and addressing inquiries from the institution's audience.
Daily Responsibilities
* Proactive and responsive telephone support;
* Onboarding new members/donors;
* Registration updates;
* Responding to requests and clarifying doubts;
* Maintaining courteous and respectful interactions with the public.
Requirements
* Must be 18 years of age or older;
* Completed high school education;
* Basic computer and typing skills;
* Strong communication, persuasive ability, and results orientation;
* Important: Courtesy and empathy in customer service.
Preferred Qualifications
* Prior experience in telephone customer service;
* Experience in fundraising, donations, or philanthropy.
What We Offer
* Fixed salary;
* Attractive performance-based bonuses;
* A welcoming and purpose-driven environment.
Compensation: R$1\.925,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Selection Question(s):
* Describe your experience in customer service.
Work Location: On-site