Technical Account Manager

Description

Are you passionate about business and technology and seeking new challenges? **Then BMP is the place for you!** We are growing every day and looking for people with leadership spirit, creativity, and a focus on innovation to join our team. If you are ready to be part of a dynamic and collaborative environment and want to transform the financial market, check out the requirements for the **Technical Account Manager** position. **About BMP** We are **a hub for new business models**, building financial and banking products powered by innovation. Our proprietary solutions and high-tech infrastructure meet each partner’s needs in a simple, efficient, and secure way. Our brand stands at the center of the financial revolution — after all, we are the reference in Credit as a Service and the **#1 Banking-as-a-Service (BaaS) provider in Brazil**, with the purpose of transforming the financial market and co-building, together with our partners, the Bank of the Future. The **Technical Account Manager** will serve as the technical point of contact for BMP’s clients and strategic partners, overseeing operations, integrations, support, usage evolution, and expansion opportunities. This role bridges clients, product, technology, and operations, ensuring greater stability, efficiency, and value generation throughout the partner journey. **Key Responsibilities** * Technically manage a portfolio of clients and strategic partners; * Support integrations, usage evolution, operational support, and optimization; * Identify risks, bottlenecks, and opportunities for operational improvement; * Act as the liaison between clients and internal BMP teams to track and resolve technical topics; * Lead technical, operational, and executive forums with clients; * Support onboarding, stabilization, and account expansion; * Recommend process improvements, configuration enhancements, and adoption of BMP solutions. **Requirements** * Prior experience in technical client relationship management; * Experience managing **mid-market and/or enterprise accounts**; * Knowledge of APIs, integrations, system workflows, and troubleshooting; * Ability to translate technical topics into business impact; * Analytical, organized, collaborative, and hands-on profile; * Advanced English; **Nice-to-Haves** * Experience in fintech, banking, payments, or financial infrastructure; * Familiarity with financial products and transactional operations; * Experience managing client implementation, stabilization, and expansion journeys. **Additional Information:** * 100% in-office model, located on Av. Paulista. **What We Offer:** * Meal Voucher; * Transportation Voucher; * Amil Medical and Dental Assistance; * Propay — Well-being and Health Program; * Life Insurance. Join us in building the future of the Financial Market. **Join BMP!**