Inbound Call Center Agent

OPEN RECRUITMENT PROCESS \| JUNIOR AGENT – HORTOLÂNDIA Join a NEW PROJECT at Callink. If you are seeking growth opportunities, job stability, and wi
- Competitive salary
- Multiple benefits
- Opportunity for professional growth

* Greet customers, visitors, and partners, providing information and directing them as needed; * Handle telephone calls and record messages; * Update and maintain customer records in the system; * Direct customers to the sales team according to appointments and priorities; * Support the sales team during initial customer interactions; * Manage and assist with administrative tasks, such as test drives; * Maintain showroom organization, cleanliness, and ambiance; * Contribute to customer satisfaction metrics; * Assist with administrative routines and unit information management. Mandatory requirements: * Completed high school education; * Minimum 6 months of experience in customer service/reception; * Basic knowledge of Microsoft Office suite; Desirable requirements (advantage): * Currently pursuing or completed undergraduate degree in Business Administration or related fields; * Experience in the automotive industry. Work schedule and hours: Monday to Saturday * 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 1:00 PM * Lunch break: 1 hour and 12 minutes * Extended to persons with disabilities (PCD) Compensation: R$2\.500,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work location: On-site

João Silva
Indeed · HR