OPERATIONS COORDINATOR I

Description

**OPPORTUNITY | OPERATIONS COORDINATOR I** **On-site work in the Granja Julieta region** – São Paulo/SP **Working hours**: 8:00 AM to 6:00 PM **Permanent CLT Contract** We are seeking an Operations Coordinator to join an Ombudsman operation, performing strategic team management, performance indicator monitoring, and operational development. **Key responsibilities:** ✔ Coordinate the ombudsman team and direct leadership ✔ Develop and monitor supervision routines ✔ Control departmental processes and routines ✔ Manage Quality, Planning, and Training demands ✔ Conduct operational analysis and decision-making **Requirements:** ✔ Completed or ongoing undergraduate degree ✔ Experience in operations management ✔ Knowledge of critical workflows and channels ✔ Analytical and developmental profile ✔ Advanced Excel and PowerPoint ✔ Knowledge of management methodologies is a plus **Benefits:** ✔ Transportation Allowance ✔ Meal Allowance of BRL 16.56 per day ✔ Bradesco Health Insurance (no monthly fee, with co-payment) ✔ Bradesco Dental Insurance ✔ Life Insurance ✔ Childcare Assistance ✔ Career Development Plan ✔ Wellhub (Gympass) ✔ OnHappy – discounts on travel and accommodations ✈ Interested candidates, please submit your resume to participate in the selection process! Minimum Education Level: Undergraduate Degree * Meal Allowance * Transportation Allowance * Health Insurance * Dental Insurance * Life Insurance * Childcare Assistance * Wellhub * OnHappy