Job Summary: Stark Bank is seeking an Implementation professional to serve as the strategic bridge between technology and customers, ensuring technical success of integrations and revenue scale-up. Key Highlights: 1. Guide the customer through the entire journey, from initial integration to go-live. 2. Work in a dynamic environment spanning technology, strategy, and financial flows. 3. Manage customer relationships and support strategic sales. **About Stark Bank** At Stark Bank, we are more than a digital bank for businesses: we are strategic partners who, since 2018, have been redefining the future of corporate financial services in Brazil. We offer a comprehensive suite of services—from agile payment and invoice processing to intelligent accounts receivable management—all integrated and automated via a robust, innovative API. We do not settle for merely optimizing processes; we aspire to become the largest bank in financial technology, empowering businesses to thrive with solutions that eliminate bureaucracy and drive efficiency. We believe the key to revolutionizing the financial system lies in our relentless pursuit of innovation and our ability to transform complex problems into impactful solutions. Every line of code, every new feature we develop, is designed to enable companies to focus on what truly matters: strategy and growth. Our ambition is bold: to build the best banking ecosystem in technology and service for businesses in Brazil. To achieve this vision, we need curious, persistent, and challenge-driven minds. If you identify with the meticulousness, consistency, and persistence that drive us—if you believe in continuous improvement and place the customer at the center of your actions—and if you seek a collaborative, challenging environment where ambition meets the opportunity to scale, Stark Bank is the place for you. **About the Team** ---------------- The Implementation team is responsible for ensuring technical efficiency and building customer relationships from the first contact with the bank’s products. We serve as the strategic bridge guiding customers from initial integration through to go\-live, directly contributing to the company’s revenue scale-up. We operate as a technical PMO: ensuring each integration is completed with quality, on schedule, and that customers go into production with full confidence. ### **You will:** * Guide the customer through the complete journey—from initial integration to go\-live—taking ownership of technical success and production launch; * Work in a dynamic environment, navigating across technology, business strategy, operational metrics analysis, and financial flows; * Manage relationships with external customers, participating in meetings and leading communication with partners; * Play a consultative role alongside the commercial team, supporting strategic sales and ensuring technical feasibility of proposed solutions; * Bridge technical and non-technical profiles, connecting diverse areas and stakeholders; * Manage timelines and schedules for integration projects; * Deliver technical training and guide customers through product documentation; * Identify business opportunities focused on Pix, acquiring, and the customer’s financial management products. ### **What You Must Have:** * Strong communication skills and the ability to engage with both technical and non-technical audiences; * Organizational skills and experience managing projects and deadlines; * An analytical, consultative, and results-oriented mindset; * Genuine interest in technology and the financial market. ### **What Would Boost Your Chances:** * Experience with process automation and workflow tools; * Experience drafting, reading, or guiding technical documentation (APIs, integration manuals); * Experience with payment products (cards, banks, fintechs) or SaaS solutions; * Collaboration with multidisciplinary teams such as Product and Engineering. **What We Offer:** At Stark Bank, we invest in your success and believe in a workplace where you can thrive. Beyond a challenging and innovative environment, we offer: **Our Benefits:** Competitive monthly salary aligned with market standards. Housing allowance (subject to office distance policy). Medical and dental insurance. TotalPass for your physical health. Stark credit card for Meal and Food Allowance, offering flexibility in your daily life. Transportation allowance or parking space to facilitate your commute. Uber voucher for specific commuting situations. **Work Model:** We operate in a fully in-person model, and you’ll join our exceptional team in the heart of São Paulo: Rua Pamplona, 145 \- Cerqueira César, São Paulo \- SP. **Join Stark!** If you align with our purpose and want to make a difference in the future of financial services for businesses, apply now! **Want to learn more about Stark Bank?** Follow us on social media: LinkedIn Stark Bank and LinkedIn Stark Infra; Visit our website and try our product via Sandbox; Learn more about us on our Blog; Follow us on Instagram @starkbank. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
João Silva
Indeed · HR
João Silva
Indeed · HR
