Faster chat, better deals — Get the App

Customer Service Assistant

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Responsible for handling and monitoring authorizations, providing support to Medical Audit, and serving other Unimed cooperatives. Key Highlights: 1. Handling and follow-up of authorizations 2. Essential support to Medical Audit 3. Efficient monitoring of group authorizations Requirements: * Completed high school education or currently pursuing a degree in Business Administration or related fields; * Proficiency in Microsoft Office Suite; * Experience working in a health insurance operator, preferably in customer service or authorization processing; * Knowledge of ANS legislation and regulations. Responsibilities: * Handling, follow-up, and resolution of authorization-related pending items using internal tools. * Supporting Medical Audit to ensure agility and compliance in processes. * Efficiently monitoring and finalizing group authorizations, such as hospital admissions, OPME (Orthopedic, Prosthetic, and Medical Equipment), among others. * Serving other Unimed cooperatives by updating them on the beneficiary's authorization status, registration status, and other relevant information.

Some content was automatically translated

Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

Similar jobs

Customer Service Assistant job by Indeed in 2026 | ok.com