Data Center Services Supervisor

Description

Job Summary: We are seeking a professional to manage a technical team specialized in Data Centers, with a strong focus on putting the customer first and pushing beyond limits. Key Highlights: 1. Opportunity for professional growth and business knowledge 2. Focus on innovation, transformation, and pushing beyond limits 3. Appreciation of inclusion and partnership in the workplace Here, we do everything possible to help you **feel at home.** We **humanize technology** to **enjoy every moment of life** — such as **preparing a great recipe,** **being comfortable in a climate-controlled environment,** or **feeling the softness of freshly laundered clothes.** To continue building this (and much more) together, we seek **people driven by constant challenges** and who **pursue business knowledge and opportunities for professional growth**, since while you deliver top results, you’ll also interact with diverse teams and individuals across varied cultures. We seek people who strive to **put the customer first**, understand their needs, and exceed expectations with impactful solutions. We work to ️ **push beyond limits** in every challenge, maintaining **dedication and commitment** in all we do. We value **inclusion and partnership**, creating an environment where every employee can contribute, learn, and grow alongside the team. And we consistently promote **transformation and innovation**, seeking new ideas and ways to evolve—whether in products, services, or processes. **Responsibilities and Duties** * Management of a technical team specialized in Mission-Critical \- Data Center operations * Maintenance support for Carrier-manufactured equipment in Data Centers. * Technical team management * Development of service plans for contractual and non-contractual customers Standardization of processes, procedures, and tools for Mission-Critical \- Data Center support * **Requirements and Qualifications** * Minimum 5 years’ experience providing maintenance services for HVAC systems in Mission-Critical \- Data Center environments * Degree in Mechanical / Electrical / Electronics Engineering or related field * Technical knowledge of CAG and training on equipment used in Mission-Critical environments * Language: Intermediate English **Additional Information** * Medical and dental assistance; * Meal allowance/Restaurant benefit (for factory employees); * Transportation allowance/Shuttle service (for factory employees); * Wellhub \- wellness benefit supporting your physical and mental health; * Life insurance; * Private pension plan; * PAR \- Profit and Results Sharing Program; * Discounts on Midea Carrier products for you, friends, and family; * **Midea Carrier Education Program** \- educational subsidy provided to employees for continuous development and learning at colleges, universities, and educational institutions (after 12 months of employment); * **Testers Program** \- aimed at enhancing the quality and efficiency of Midea Carrier products through employee usage and evaluation. * Work location: São Paulo\- SP * Work modality: On-site We are **Midea Carrier**, a joint venture between **Midea**, one of the world’s largest manufacturers of home appliances and air conditioners, and **Carrier**, a global leader in HVAC and founded by Willis Carrier, the inventor of modern air conditioning. Today, we operate two manufacturing plants in Brazil, maintain an extensive network of technical service centers and consumer support, and distribute our products across major retail channels nationwide. Here, we do everything possible to help you **feel at home**. We humanize technology to enjoy every moment of life — whether preparing a special recipe, ensuring comfort in a climate-controlled environment, or caring for the softness of freshly laundered clothes. In our daily work, we strive to **put the customer first**, understand their needs, and surprise them with solutions that make a difference. We work to ️ **push beyond limits** in every challenge, maintaining **dedication and commitment** in everything we do. We value **inclusion and partnership**, creating an environment where each employee can contribute, learn, and grow alongside the team. And we constantly drive **transformation and innovation**, seeking new ideas and ways to evolve — be it in products, services, or processes. If you want to join a team that **lives these values daily** and transforms experiences into opportunities, **Midea Carrier** is the right place for you.