E-commerce Analyst

Description

Job Summary: Supports e-commerce operations, ensuring the smooth functioning of the online store, product updates, order processing, and customer support—contributing to an enhanced shopping experience and operational efficiency. Key Highlights: 1. Essential support for e-commerce operations 2. End-to-end management of products and orders 3. Focus on digital customer experience Responsible for supporting e\-commerce operations, ensuring the proper functioning of the online store, product updates, order processing, and customer support—contributing to improved shopping experience, increased sales, and operational efficiency of the digital channel. Registers and updates products on the website (description, price, images, and inventory), monitors orders from approval through delivery, verifies payments, issues invoices, provides customer service via digital channels, tracks store performance (sales, best-selling products, stockouts), supports promotional activities and campaigns, and collaborates with logistics, marketing, and sales departments to ensure efficient operational flow and optimal customer experience. Compensation: R$2\.000,00 \- R$3\.500,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work location: On-site