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Customer Service Supervisor - Taubaté

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Manage and coordinate customer service teams, ensuring service quality and collaborating to improve customer experience. Key Highlights: 1. Customer service team leadership 2. Focus on quality and improvement of customer experience 3. Interdepartmental collaboration **Opportunity:** We are seeking a Customer Relationship Supervisor to join the YOU.BPOTECH team. This is an on-site position offering the chance to be part of an innovative company in the customer service industry. **Responsibilities:** * Manage the customer service team * Coordinate activities and ensure service quality * Monitor and analyze performance metrics * Collaborate with other departments to enhance customer experience **Requirements:** * Experience managing customer service teams * Knowledge of customer service processes and problem resolution * Ability to lead and motivate a team * Communication and conflict resolution skills **Benefits:** TotalPass * ️ Day Off VR or VA Transportation allowance (no cap) Health insurance Dental insurance Career development plan Childcare assistance University partnership program Development plan Minimum Education: Bachelor's Degree

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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