Description
Job Summary:
Relationship management, complaint handling, statement inquiries, and card activation, with support services for credit and debit in a dynamic environment.
Key Highlights:
1. Collaborative environment of constant transformation and growth
2. We value quality of life, development, and safety
3. Language Program available to all employees
Have you ever thought about working in a dynamic place, within a collaborative environment of constant transformation and growth? Yes?! Then this opportunity is for you!
**\#JoinTP**
**Responsibilities and Duties:** Relationship management, complaint handling, statement inquiries, and card activation, with services including: credit support; debit support; document verification; card management; card integration; retail support.
**Salary:** R$ 1\.527,12 \+ Benefits \+ Career Development Plan
**Working Hours:** Between 5:00 AM and 9:00 PM
**Schedule:** 5x2 \- Rotating Days Off \| **Work Shift:** 8 hours and 12 minutes
**Work Mode:** On-site \| **Work Location:** Parnamirim \- RN
**What We Are Looking For (Requirements):**
Must be of legal age;
Completed high school education;
Availability to work at the Parnamirim \- RN campus;
Strong argumentation skills.
**At TP, well-cared-for people deliver extraordinary results!**
We are a market reference when it comes to benefits—and it’s no coincidence. Here, we value our employees’ quality of life, development, and safety.
Discover some of the differentiators that make TP an excellent place to work:
**Professional Development**
* Language Program: available to all employees.
* Internal Promotions: we encourage growth from within!
* JUMP Career Development Plan: in just 3 months, you can take your next step.
* Educational Partnership: discounts of up to 50% to support your development.
**Financial Benefits**
* Differentiated PLR (Profit Sharing) – we recognize and reward your performance.
* Meal Voucher and Food Voucher.
* Fuel Voucher (for overnight shifts).
* Bullla Card: salary advance and payroll-deducted loans.
* Life Insurance and Funeral Assistance: peace of mind for you and your family.
**Health and Quality of Life**
* TotalPass: quality of life and access to a network of gyms.
* Health Plan including dependents – we care for those you love.
* Daycare Assistance: up to the child’s first 60 months, supporting mothers and fathers.
* Quality of Life Program: physical, mental, social, and financial well-being.
**All our positions are inclusive and open to People with Disabilities.**
Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses.
Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle.
**Thank you for your interest in joining TP—we wish you good luck!**