Receptionist - Dom Pedro

Description

Job Summary: A professional with attention to detail for data verification, file organization, and clear communication for public service in a healthcare environment. Key Highlights: 1. Excellent attention to detail and file organization. 2. Clear and courteous communication for in-person and email customer service. 3. Ability to work in a team and empathy toward patients. Description: * Excellent attention to detail for verifying data and documents; * Ability to organize files; * Time management and prioritization of tasks; * Clear, concise, and courteous communication, both for in-person service and via email; * Professional demeanor, with empathy when serving patients and companions; * Ability to work in a team and collaborate across departments; * Proficiency in computer applications (Microsoft Office); * Prior experience in public-facing customer service. Advantages: * Previous experience in clinics or hospitals; * Familiarity with clinical/hospital management systems (e.g., Tasy, MV, or similar). * Provide in-person service, guiding patients at the facility regarding inquiries or ticket collection; * Deliver patient test results, verify data in the system, and mark them as completed; * Issue certificates/attendance confirmations for patients or companions either in person or via email; * Respond to and resolve inquiries regarding result and report delivery via email; * Generate test result lists and sort them according to demand; * Responsible for sorting and dispatching tests via SEDEX and entering postal tracking data into the system; * Receive documentation and test results from other facilities; * Archive test results alphabetically by department; * Provide in-person service for test and report collection; * Verify radiological images and reports against physician orders; * Sort various test results and group them per physician request; * Verify personal data recorded on radiological films against registration forms; * Cross-check physician orders and performed imaging studies; * Access the system to confirm data and mark items as sealed/enveloped; * Populate the supplementary spreadsheet; * Populate the correction spreadsheet; * Populate the early-result notification spreadsheet for imaging studies and CDs; * Interleave exam images and sort them into patient-specific folders; * Sort each physician’s workload and group images before forwarding them to the physician via mobile device; * Print images and reports, and verify the count of prior exams; * Respond to email inquiries regarding reports and turnaround time; * Verify listing reports from various departments. 2512110202491651613