Customer Success

Description

Job Summary: We are seeking a Customer Success professional to join a technology company in Curitiba/PR, delivering solutions and ensuring customer satisfaction. Key Highlights: 1. Customer support via phone, WhatsApp, and email 2. Ensuring customer satisfaction and proactively resolving issues 3. Ability to identify opportunities and strengthen relationships CS – Customer Support. We are looking for a Customer Success professional to join a renowned technology company specializing in the data center sector, located in Curitiba/PR. Responsibilities: * Providing customer support via phone, WhatsApp, and e\-mail, delivering quick and effective solutions to customer requests. * Ensuring customer satisfaction by proactively identifying and resolving issues. * Updating and maintaining information in the system to ensure accurate and up-to-date data. Requirements: * Minimum 3 years of experience in customer service, preferably in technology or service-related fields. * Excellent written and verbal communication skills, with the ability to interact clearly and concisely. * Ability to identify opportunities, with a commercial mindset focused on strengthening customer relationships. * Technical or higher education degree in Administration, Management, or related fields (in progress or completed). Compensation and Benefits: * Salary: R$ 2\.100; * Productivity bonus; * Fuel allowance: R$264; * Meal allowance: R$23 per day; * Health insurance: Unimed. Working Hours: Monday to Friday, from 08:30 to 18:00. Minimum Education Level: Higher Education