Job Summary: We are seeking a dynamic and commercially oriented Unit Manager to lead a team at our SPA, with a strong focus on results, store management, and operational excellence. Key Highlights: 1. Natural leader, passionate about wellness and beauty 2. Proven experience in store management and goal-oriented focus 3. Dynamic and high-performance work environment **Job Overview** We are looking for a dynamic **Unit Manager**, with a **highly commercial and results-driven profile**, to lead our team at the prestigious Eliá SPA. The ideal candidate will be a natural leader, passionate about wellness and beauty, with proven experience in **store management** and analytical skills to **exceed targets**. Their primary mission will be to ensure operational and financial excellence of the unit, driving team performance and customer satisfaction. **Responsibilities and Goals** * **Strategic Business Management:** Establish and monitor **daily, weekly, and monthly targets**, analyze **KPIs**, and implement strategies to maximize revenue, profitability, and unit growth. * **Leadership and People Management:** Lead, motivate, and train the team to achieve superior results, fostering a **high-performance culture**. Manage work schedules to ensure full coverage, especially on **weekends and holidays**. * **Focus on High Performance:** Ability to **work under pressure and multitask**, efficiently managing daily operations—from appointment scheduling to inventory control. * **Data Analysis:** Use analytical tools to understand customer behavior, identify growth opportunities, and make strategic decisions—always with a **results-oriented focus**. * **Excellence in Customer Service:** Ensure every customer has an exceptional and memorable experience, acting as the brand ambassador and managing feedback for continuous improvement. **Essential Qualifications and Skills** * **Proven Experience:** Minimum of 3 years in a management role, preferably in spas, hotels, or luxury **retail stores**, with a track record of **goal- and results-oriented performance**. * **Full Schedule Availability:** Flexibility and availability to work on **weekends and holidays** is essential. * **Analytical Profile:** Solid knowledge of **data analysis** and experience with performance metrics to support strategic decision-making. * **Resilience and Multitasking Ability:** Capacity to manage multiple tasks and projects simultaneously while maintaining composure and productivity in a fast-paced environment. * **Proactive Leadership:** Ability to inspire and guide the team toward objectives, promoting a productive and high-performance work environment. **Compensation and Benefits** * **Employment Type:** CLT * **Base Salary:** R$ 4.500,00 + Transportation Allowance (VT) + Meal Allowance (VA). * **Variable Compensation:** * **Bonuses:** Bonus scale based on achieved operational targets (approximately R$ 3.000/month). * **Commission:** Commission percentage scale based on exceeded sales targets. * **Earning Potential:** Total monthly compensation (base + variable) ranging between **R$ 8.000,00 and R$ 10.000,00**, depending on performance. * **Additional Benefits:** * SPA service benefits. * Career development plan with growth opportunities within the Eliá SPA network. If you identify with this profile and are ready for a results-driven challenge in a dynamic and high-performance work environment, we invite you to apply. Job Type: Full-time CLT Pay: R$4.500,00 – R$8.000,00 per month Benefits: * Meal allowance * Transportation allowance Experience: * Manager (Mandatory) * People management (Mandatory) * Commercial and sales (Mandatory)
João Silva
Indeed · HR
João Silva
Indeed · HR
