RESTAURANT MANAGER

Description

Job Summary: Operational manager responsible for full store management, including teams, administrative routines, financial results, assets, and customer service, supported by assistant managers and in collaboration with partners. Key Highlights: 1. Full operational management of the store 2. Team leadership and conflict management 3. Focus on operational and financial results **Key Responsibilities** – Operational manager. – Responsible for store operations. – Responsible for teams, organization, guidance, communication, scheduling, employee well-being, and conflict management. – Responsible for administrative routines and ensuring compliance with procedures and processes (Departmental, Finance, Purchasing, Gastronomy, Maintenance, and Commercial). – Focus on operational and financial results, seeking efficiency in cost control, COGS, operating expenses, and consumption expenses. – Collaborate with Supply and Purchasing departments to ensure store inventory and proper handling of supplies. – Responsible for communication and integration with supervisors and Group support departments. – Responsible for assets, maintenance, and optimal store functionality. – Customer service for dine-in and delivery. – Supported in-store by Maîtres who report directly to the manager. (Assistant managers assisting with all responsibilities listed above.) – As a family-owned business, the manager interacts closely with partners who operate alongside the manager in the store. **Required Competencies/Attitudes** Proactive, communicative, disciplined, and dynamic. Extensive experience in restaurant administration. **Education:** Completed high school through bachelor’s degree. **Additional Courses:** Customer service and Microsoft Office suite. **Salary:** R$3\.400,00 \+ Approximately R$1\.500,00 monthly commission. **Working Hours:** Rotating 6×1 schedule (six days on, one day off per week). Monday to Thursday: regular business hours – Weekends and holidays: extended hours.