Reception

Description

Job Summary: Professional responsible for greeting guests, performing check-in/out, managing reservations, and providing support and information about the hotel and surrounding area. Key Highlights: 1. Guest reception and direct guest service 2. Reservation management and check-in/out procedures 3. Support and information regarding hotel services and tourist attractions * Greet all arriving guests; * Answer phone calls; * Distribute the hotel registration form (FNRH) and register guests; * Handle reservations, pre-reservations, or cancellations; * Perform check-in and check-out; * Collect daily room rate payments; * Arrange taxis for guests; * Maintain the reservation map; * Keep the front desk organized; * Assist guests; * Provide information and answer questions about services, facilities, etc.; * Recommend tourist attractions, tours, restaurants, etc.; * Relay information to other hotel departments; Employment Type: Full-time CLT Compensation: R$2.120,00 - R$2.300,00 per month Experience: * Customer service (Preferred)