Operations Supervisor - Fortaleza/CE

Description

Job Summary: Join a Brazilian brand that values purpose, the flavor of ideas, and the power of connections—building a journey filled with learning and care. Key Highlights: 1. Work with purpose and transform the everyday into something extraordinary. 2. A journey full of flavor, care, and learning. 3. Be part of a team that believes in people and dreams big. Have you ever imagined working for a **100% Brazilian brand**, built by people who believe in the **flavor of ideas** and the **power of connections**? **San Paolo** was born in Fortaleza and soared far. Today, we have over **600 mustachios across 65 company-owned stores**, from North to South Brazil, spreading affection and innovation wherever we go. We believe that **working with purpose** means transforming the everyday into something extraordinary—from warm customer service to ice cream cones brimming with memories. And growing together is only possible when we value those who build this story with us. If you want to leave your mark, discover new paths, and experience a journey full of flavor, care, and learning, join us in writing the next chapters of this adventure. **Responsibilities and Duties** * Manage store performance indicators; * Lead the team of store supervisors; * Ensure flawless execution of San Paolo’s processes and programs across stores; * Handle store contingencies; * Produce reports for management; * Perform other duties related to the role. **Requirements and Qualifications** * Currently pursuing a bachelor’s degree in Business Administration, Management Processes, or related fields; * Experience managing teams; * Experience managing restaurants; * Proficiency in operational KPIs. **Additional Information** * Meal and Food Allowance via iFood Benefits Card; * Transportation Allowance or Fuel Assistance; * Health Insurance; * Dental Insurance; * Wellhub (Gympass); * San Paolo products; * Birthday Day Off. **This is our purpose!** San Paolo Gelato \& Café was founded in June 2012 in Fortaleza, Ceará. Our mission is to **awaken delicious sensations through magical and joyful moments**. We offer artisanal, authentically Brazilian gelato. Thanks to our intense focus on our three pillars: **Product, Environment, and Service**, we’ve expanded—and today, we’re more than 600 mustachios across over 65 company-owned stores nationwide. If you believe that **details make the difference**, are **innovative**, and always strive to deliver **the best service**, we’re looking for you! Soar high with us and join a team that **believes in people** and **dreams big**!