Monitoring Assistant

Description

market4u was born with the **purpose of bringing greater convenience to people through technology and mutual trust**; the same value we uphold daily here. This is how our team makes history (their own and ours) in this great mission of revolutionizing retail. We challenge ourselves and create growth opportunities for all professionals within a collaborative environment. **Autonomy and continuous learning are two words we live every day**; constant innovation is what we pursue through all of this. This is how we reached over 2,000 autonomous market units across all regions of Brazil; established ourselves as the largest network in this segment in Latin America; and are on our way to becoming the country's largest franchisor. If you too are **passionate about innovation and want to build this story together with us**, it will be a pleasure to welcome you to our team. At market4u, all opportunities are open to everyone! **Responsibilities and Duties** * Monitor systems, equipment, cameras, indicators, or operations, identifying deviations, failures, or situations outside the established standard; * Record operational occurrences in systems, spreadsheets, or specific reports, ensuring traceability and updating monitored information; * Track alerts and notifications generated by monitoring systems, performing appropriate actions according to internal procedures. **Requirements and Qualifications** * Ability to record information and occurrences clearly and accurately in systems and spreadsheets; * Intermediate knowledge of Microsoft Office, especially Excel; * Ability to interpret basic operational alerts, indicators, and information; * Basic knowledge of internal operational support and customer service. **Additional Information** **Work Schedule:** 8:00 AM to 5:48 PM with a 1-hour lunch break (Monday to Friday) **Employment Type:** CLT **Benefits:** AMIL Health Plan + AMIL Dental Plan + Gym Allowance (R$50.00) + Mental Health Support (Vittude App) + Life Insurance + Meal Voucher + Transportation Voucher + Pharmacy Allowance + Partnered Parking Facilities + 25% discount on purchases at market4u + Swile: within the APP, you have access to Swile Shop, offering various deals at stores, pharmacies, gyms (TotalPass), and restaurants + Career Development Path + Monthly Feedbacks + People Cycle \- Performance Evaluation, PDI, and Competency Feedback + After 2 years (Education Allowance + Language Learning Allowance + Professional Development Course Allowance). market4u was born with a great purpose: **to bring greater convenience to people through technology and mutual trust.** This same philosophy guides our daily work and drives our team to make history in this great mission of revolutionizing retail. With over 2,000 units spread across all regions of Brazil, we are today the largest network in this segment in Latin America and are experiencing robust growth toward becoming the country's largest franchisor. But to keep growing, **we need people like you—those who share this passion for innovation and are ready to build this story alongside us.**