Description
Service Manager
100% Remote
Advanced English for conversation
Requirements:
Experience in SAP and S/4HANA environments, supporting hybrid/cloud operations, and managing demands in highly critical environments. Analytical, collaborative, and results-oriented profile with strong communication, negotiation, and problem-solving skills.
* IT Service and Operations Management
* SLA | KPI | ITIL | AMS
* Incident and Problem Management
* Governance and Continuous Improvement
* Customer and Stakeholder Relationship Management
* Team and Vendor Management
* SAP | S/4HANA | Cloud | Digital Transformation