Job Summary: The professional will guide clients to success in using the SoftExpert solution, removing barriers and ensuring maximum software utilization, with a focus on value delivery. Key Highlights: 1. Guide clients to success in using the solution. 2. Focus on value delivery and customer engagement. 3. Manage unforeseen events and coordinate communication with customers and teams. **SoftExpert** is the market-leading company in software solutions for integrated management of compliance, innovation, and digital process transformation. A great company has great numbers: over 800 experts, more than 2,000 customers, and 300,000 users across more than 40 countries worldwide! We have completed 31 years, and our dream is to reach every country in the world with our solutions. Therefore, our motto is **\#WeAreExpertsAndGlobal** **The Opportunity** Here, your mission will be to guide customers to success in using our solution, removing barriers so they can achieve maximum software benefit. Thus, your primary focus will be value delivery—motivating customers to recognize real benefits and engaging\-them in executing all project steps. **Responsibilities and Duties** * Ensure financial sustainability of projects; * Ensure deliverables meet quality criteria; * Ensure project objectives are met through progress monitoring; * Manage unforeseen events, proposing suggestions and alternatives for action decisions; * Facilitate and coordinate communication with customers and project teams; * Participate in project monitoring and review meetings. **Requirements and Qualifications** * Bachelor’s degree preferred, with emphasis on technology; * Experience in implementation project management for management systems; * Time management skills; * Negotiation skills to align support from other departments; * Persistence and sense of urgency for unforeseen situations during project phases. **You’ll stand out if you have:** * Knowledge of our product: SE Suite; * Intermediate/advanced English; * Postgraduate studies and/or formal training courses in Project Management; **Additional Information** **What do we offer our \#Experts?** Unimed Health Plan: No monthly fee for the policyholder and only 30% co-payment Annual Bonus: We recognize and value your efforts with a special annual bonus Meal Voucher or Food Voucher: Enjoy meals with no payroll deduction, with a benefit of R$950.00 Education Assistance: Study grants for language learning, undergraduate, postgraduate, or specialization programs, with up to 70% monthly reimbursement TotalPass: Access to a nationwide network of gyms, psychologists, and nutritionists at an exclusive discount Dental Plan: Choose among three comprehensive plans to care for your smile across Brazil Referral Bonus: Refer a friend and receive up to R$1\.000,00 Free Online Courses: Enhance your skills with 100% free courses developed by SoftExpert Internal and External Training Programs: We invest in your growth through dedicated training programs Pharmacy Partnership Life Insurance We are a market reference as a company providing **software solutions for integrated management**, with over 40 components dedicated to business administration and management. Our goal is to enable companies to achieve compliance, innovation, and digital process transformation, ensuring a comprehensive and effective approach. A great company has great numbers: we operate 11 business units across different countries, employ over 900 people, serve more than 3,000 customers, and support 3 million users spread across approximately 50 countries worldwide. With three decades of operation, we dream of reaching every country globally with our solutions—so here, \#WeAreExpertsAndGlobal! If you enjoy challenges and want to be part of this global journey toward digital transformation, **we want to meet you!**