Our main strategy is to simplify the Information Technology of our partners by streamlining processes through the development and implementation of efficient information technology systems. This ensures quality, reduces risks and costs, and drives productivity gains. We are looking for a highly qualified **Process and Projects Coordinator** to join our team. If you are a professional passionate about understanding customer needs, who enjoys working in teams, always seeking growth and capable of thinking ahead with an innovative mindset, this is your opportunity. **Responsibilities and Duties** **Project Management** * Coordinate the complete lifecycle of strategic projects, from conception to closure, ensuring on-time, on-budget, and high-quality deliveries. * Plan scope, schedules, resources, costs, and risks, ensuring alignment with strategic objectives. * Manage multidisciplinary teams, promoting engagement, performance monitoring, and effective communication. * Monitor progress and produce management reports on project status, risks, and performance indicators. * Ensure appropriate use of methodologies (agile and predictive) according to each project's context. **Process Management** * Lead initiatives for end-to-end process mapping, diagnosis, and redesign (AS\-IS and TO\-BE), aiming for efficiency, productivity, and quality. * Identify bottlenecks, waste, and opportunities for automation or digitalization. * Standardize and document revised processes, ensuring proper implementation and adherence by involved departments. * Establish, monitor, and report performance indicators (KPIs) related to key processes. * Promote a culture of continuous improvement (Lean, Kaizen) and operational excellence across the organization. **Leadership and Strategy** * Act as a bridge between technical and business areas, ensuring alignment between operational demands and strategic goals. * Support management in defining priorities and managing the project portfolio. * Develop, maintain, and disseminate corporate standards and methodologies for project and process management. * Conduct follow-up meetings, conflict mediation, and strategic alignment with internal stakeholders. **Requirements and Qualifications** * Bachelor’s degree in Business Administration, Engineering (preferably Industrial), Information Technology, or related fields. * Solid experience in project and process management. * Proficiency in agile (Scrum, Kanban) and predictive (PMBOK/PMP) methodologies. * Practical experience in process mapping (BPMN), root cause analysis, and AS\-IS/TO\-BE modeling. * Knowledge of project management tools (Jira, Asana, MS Project) and process mapping tools (Bizagi, Visio, or similar). * Ability to define, analyze, and track KPIs and performance metrics. * Excellent communication skills, systemic vision, and ability to engage diverse teams. **Preferred Qualifications** * Postgraduate degree or MBA in Project Management or Process Management (BPM). * Certifications such as PMP, PSM, Lean Six Sigma (Green/Black Belt), CBPP. * Experience implementing and managing PMO (Project Management Office) or BPMO (Business Process Management Office). * Knowledge of BI tools for creating dashboards and executive reports. **Additional Information** PJ contract On-site We operate in the field of Information Technology (IT) and explore all technological processes necessary to help our clients focus on what truly matters: their business. Our main strategy is to simplify the Information Technology of our partners by streamlining processes through the development and implementation of efficient information technology systems. This ensures quality, reduces risks and costs, and drives productivity gains. **DIGITAL TRANSFORMATION** with robustness, security, and credibility, sharing our experiences to add value to our deliveries. **INNOVATIVE TECHNOLOGIES** We work with cutting-edge technology and innovative solutions for your business, aiming for the best results. **COMMITMENT TO RESULTS** We provide strategic, tactical, and operational capabilities to lead and execute projects effectively.