IT / Telecom Coordinator

Description

Job Summary: IT/Telecom Coordinator to lead teams, manage network, server, and security infrastructure, and participate in implementation projects. Key Highlights: 1. IT and Telecom Team Leadership 2. Network, Server, and Security Infrastructure Management 3. Participation in Infrastructure and Software Migration Projects #### **About the IT / Telecom Coordinator Role** * Minimum of 1 year leading IT teams; * Knowledge of voice topology and integration among PBX, SBC, and VOIP providers is desirable; * Familiarity with SIP/RTP/SRTP protocols and commonly used codecs is desirable; * LAN/Wi-Fi and switch network administration; * Windows/Linux server configuration; * Firewall and backup management; * Experience with software implementation/migration projects; * Ticketing tools (e.g., GLPI and ServiceNow); * Active Directory and basic security (LGPD), aligned with major industry frameworks such as ITIL and the ISO/IEC 27000 family. Responsibilities: * Coordination of Network and Telecom teams; * Network and server monitoring; * Incident and request management; * Backup configuration and basic security; * Team leadership; * Process documentation; * IT performance reporting; * Participation in infrastructure projects. On-site position only: Address: Av. Alfredo Egídio de Souza Aranha, 100 \- Vila Cruzeiro, Zona sul \- São Paulo \- SP, 04726\-170