Description: Mandatory Requirements: * Completed undergraduate degree. * Solid experience in technical support and IT infrastructure. * Prior experience in leadership or team management roles. * In-depth knowledge of hardware, software, network components, operating systems [Linux, Windows Server], and data storage. * Leadership, communication, organization, preventive mindset, proactivity, and ability to work under pressure. Desirable Requirements: * Certification [ITIL, COBIT, ISO 27000]. * Operations Management: Supervise daily IT infrastructure operations, including networks, servers, data storage, operating systems, and hardware. * Team Leadership: Lead and motivate the infrastructure team and third-party vendors, delegating tasks and managing performance. * Planning and Optimization: Evaluate and identify technological solutions to optimize processes, plan system implementation projects, and ensure infrastructure scalability. * Security and Maintenance: Implement robust security measures and coordinate necessary maintenance and repairs, ensuring data integrity and availability. * Communication: Act as a bridge between the technical team and company management, communicating technical information clearly and effectively. * Problem Solving: Resolve issues promptly and manage crises, minimizing impact on company operations. 2512200202551852776