Description
Job Summary:
IT/Telecom Coordinator to lead teams, manage network, server, and security infrastructure, and participate in implementation projects.
Key Highlights:
1. IT and Telecom Team Leadership
2. Network, Server, and Security Infrastructure Management
3. Participation in Infrastructure and Software Migration Projects
#### **About the IT / Telecom Coordinator Role**
* Minimum of 1 year leading IT teams;
* Knowledge of voice topology and integration among PBX, SBC, and VOIP providers is desirable;
* Familiarity with SIP/RTP/SRTP protocols and commonly used codecs is desirable;
* LAN/Wi-Fi and switch network administration;
* Windows/Linux server configuration;
* Firewall and backup management;
* Experience with software implementation/migration projects;
* Ticketing tools (e.g., GLPI and ServiceNow);
* Active Directory and basic security (LGPD), aligned with major industry frameworks such as ITIL and the ISO/IEC 27000 family.
Responsibilities:
* Coordination of Network and Telecom teams;
* Network and server monitoring;
* Incident and request management;
* Backup configuration and basic security;
* Team leadership;
* Process documentation;
* IT performance reporting;
* Participation in infrastructure projects.
On-site position only: Address: Av. Alfredo Egídio de Souza Aranha, 100 \- Vila Cruzeiro, Zona sul \- São Paulo \- SP, 04726\-170