Job Summary: Manage and motivate the team, monitor sales performance, ensure customer service quality, and oversee store operations to achieve targets. Key Highlights: 1. Leadership and motivation of sales and operations teams. 2. Sales performance management and key performance indicators. 3. Focus on excellence in customer service and store organization. * Manage and motivate sales staff, stock clerks, and assistants to achieve goals and objectives; * Monitor daily, weekly, and monthly sales performance, analyze KPIs, and correct deviations; * Ensure excellent customer service by fostering a welcoming and professional environment; * Manage work schedules, leave requests, working hours, and staff attendance; * Conduct internal training sessions, alignment meetings, and regular feedback with the team; * Support sales staff in negotiations and closing deals when necessary; * Monitor product restocking, showroom display, and overall store organization; * Resolve customer conflicts and handle returns, cancellations, or complaints; * Participate in defining local marketing campaigns, promotions, and initiatives; * Monitor financial reports, cash flow, expenses, and assist in controlling operational costs; Maintain store image and ensure compliance with company policies and procedures. Employment Type: Full-time CLT Compensation: R$2.500,00 - R$3.500,00 per month Benefits: * Fuel allowance * Childcare allowance * Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
