Store Manager

Description

Job Summary: We are seeking a bold, commercially oriented leader passionate about challenges—to motivate teams, achieve sales targets, and ensure excellence in customer service. Key Highlights: 1. Opportunity to lead, motivate, and develop a dynamic sales team. 2. An environment offering opportunities to innovate and transform. 3. Being part of a company nationally recognized for quality and excellence. Ferramentas Gerais is the national leader in our segment and a reference for its modern, specialized infrastructure and the widest variety of tools, equipment, and supplies for professional and industrial work. We offer opportunities to innovate and transform, using the right tools to develop our people and our results. Being part of the commercial team means being bold, vibrant, determined, and passionate about challenges. It means doing your part every day—and together achieving dreams and building a winning team. Therefore, if you are communicative, dynamic, driven by challenges, and full of energy, we have an opportunity for you! **Responsibilities and Duties** * Lead, motivate, and develop the sales team * Manage work schedules, time-off requests, and productivity * Deliver feedback * Ensure achievement of sales targets and performance indicators * Monitor results and develop action plans * Develop strategies to increase sales * Ensure excellence in customer service and experience * Resolve conflicts and complaints * Manage inventory, stocktaking, and product restocking * Ensure compliance with internal processes and standards * Guarantee proper product display * Ensure adherence to company policies **Requirements and Qualifications** * Completed undergraduate degree (Business Administration, Commercial Management, Marketing, or related fields) * Prior experience managing teams and processes preferred (especially in commercial roles within physical retail stores) * Ability to work with targets and performance metrics * Proficiency in Microsoft Office suite **Additional Information** Our benefits: * On-site meal * Meal allowance * Commuter allowance or parking * Health insurance * Dental insurance * Life insurance What else you’ll find here: * Opportunity to work in a dynamic and challenging environment * Enjoy leisure and relaxation options during breaks, including access to a TV room and reading area, game room, and spacious green areas * Special discounts on products sold by the company at our own store * Christmas gift With over 60 years of tradition and experience, we offer products from the market’s leading brands—brands that have long been integral to industry operations and professionals across diverse sectors. We operate a state-of-the-art logistics system, ensuring maximum readiness, speed, and efficiency in deliveries across Brazil. We also provide top-tier service to industry professionals and the general public through our various commercial channels—including physical stores, inside sales, and external promoters operating nationwide. For all these reasons, **FG** is the national leader in our segment and a benchmark for its modern, specialized infrastructure and the broadest range of tools, equipment, and supplies for professional and industrial work. If you identify with a company nationally recognized for its work—and one that values quality, excellence, personalized service, process efficiency and speed, and above all, transparency and trust—**your place is at FG!** We seek professionals who, like us, believe great businesses are built on personalized service, operational efficiency and speed, and, above all, transparency and trust. Here, every day, we offer opportunities to innovate and transform—using **the right tools to develop our people and our results!**