Description
Job Summary:
Act as a technical leader and solutions expert, supporting sales activities, conducting assessments, developing scopes, delivering presentations, and ensuring customer satisfaction.
Key Highlights:
1. Technical leadership and specialization in Cloud solutions
2. Pre-sales engagement and support to the sales team
3. Focus on customer satisfaction and process improvement
Description:
Essential Qualifications
* Solid knowledge and hands-on experience in Cloud architecture, security, and governance, as well as solutions involving disciplines such as: Platform Engineering (DevOps), Cloud Operations (SRE, Observability, Backup and DR), Cloud Governance (Guardrails and Guidelines), Cloud Economics (CFM and FinOps), Automation and Orchestration (IaC and PaC).
Desirable Qualifications:
* Public Cloud certifications (AWS, OCI, Azure, and GCP);
* Experience with the following solutions/processes will be considered advantageous: Kubernetes, Terraform, Ansible, Veeam, Veracode, SDLC.
Language:
* Good English communication skills.
Academic Background:
* Bachelor’s or technologist degree in Computer Engineering, Computer Science, Computer Networks, Information Systems, or equivalent.
Key Daily Activities and Challenges
* Serve as the technical leader and solutions specialist for customers during the pre-sales evaluation cycle to ensure sales success;
* Conduct environment assessments and process mapping when required;
* Directly support the sales team in prospecting, scoping, and pricing consulting services or Agility portfolio solutions;
* Deliver presentations and proof-of-value sessions, both onsite with customers and via web conferencing, jointly with the Account Manager (AM);
* Identify risks in opportunities and propose alternatives;
* Occasionally deliver training to customers;
* Provide technical expertise and experience in designing solutions, projects, and proof-of-value engagements;
* Transfer and exchange knowledge with post-sales teams to ensure aligned execution of services and solutions;
* Pursue high levels of customer satisfaction, providing internal feedback to enable process, marketing, and support improvements;
* Study and certify in accordance with company directives.
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