Commercial Relationship Supervisor

Description

Job Summary: The Commercial Relationship Supervisor oversees teams and initiatives to boost B2C sales, provides support in commercial processes, and ensures team alignment. Key Highlights: 1. Leadership and development of commercial teams 2. Focus on B2C sales leverage and commercial support 3. Work environment that values personal and professional development We are seeking a **Commercial Relationship Supervisor** to oversee activities performed by commercial teams. Plan and supervise initiatives to boost B2C sales. Provide teams with guidance and support in managing sales processes. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Lead and align your team through monitoring, training, feedback, task delegation, conflict resolution, motivational actions, performance evaluations, hiring requests, reassignment and/or termination requests, disciplinary measures, and other people management actions; * Promote and internalize the organizational culture (Business, Mission, Vision, Values, and Strategy) within your team; * Monitor and analyze area performance indicators and define short- and medium-term actions to improve deliverables; * Seek innovations and improvements that increase productivity and performance in area activities; * Support audit processes when required; * Prepare and present results reports, forms, spreadsheets, or documents to leadership as requested; * Participate in defining the area’s strategic and budgetary planning when requested; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the area and directed by leadership; * Translate strategies defined by coordination into action plans—from immediate to short-term—for execution by teams; * Supervise activities performed by commercial teams; * Plan and supervise initiatives to boost B2C sales; * Provide teams with guidance and support in managing sales processes; * Ensure team leaders have all necessary information and infrastructure to carry out daily activities; * Develop action plans to achieve targets for teams under supervision. **Requirements and Qualifications** * Currently pursuing a Bachelor’s degree in Business Administration, Marketing, Commercial Management, or related fields; * Knowledge of Marketing Mix, metrics, SWOT-based feasibility analysis, as well as proficiency in Google AdWords and Google Analytics, indicator analysis, door-to-door commercial strategies, and customer service techniques. **Preferred qualifications:** * Completed Bachelor’s degree in Business Administration, Marketing, Commercial Management, or related fields; * Computer literacy * Advanced MS Office suite proficiency * Advanced Google tools proficiency (Sheets, Docs). **Other Requirements:** * Driver’s license – Categories AB. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that supports personal and professional development; * Both horizontal and vertical organizational structure—meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Childcare Assistance; * Dependent PCD Assistance; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeastern Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, an inland municipality of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeastern Brazil, delivering **cutting-edge connectivity—from inland towns to state capitals**—actively contributing to Brazil’s digital transformation.