ADMINISTRATIVE MANAGER

Description

**Description and Responsibilities:** **Working Hours:** MON to FRI 8 AM to 5 PM; SAT 8 AM to 12 PM **Level:** Operational **Employment Type:** Permanent – CLT Manage and lead the team; Owner mindset: Commitment to ongoing processes and projects, from initiation through to completion; Coordinate the organization’s daily operations; Coordinate inventory control; Ensure quality standards in customer service, cleanliness, organization, and customer experience. Monitor sales and performance metrics to achieve optimal results; Coordinate customer service (communication channels: WhatsApp API); Provide support to Management when required; Provide support to Customer Service, Finance, and Logistics teams when required; Manage inventory of office supplies, PPE, uniforms, packaging, and cleaning/hygiene materials; Coordinate goods receipt, including proper verification and system entry; Negotiate with suppliers when necessary; Coordinate the entry of fiscal invoices into the merchandise inventory system; Support the Marketing team and RD STATION platform management \- Conversations and Marketing; Prepare managerial reports and oversee HR routines (timesheets, vacation scheduling, benefits administration, document organization for accounting submission); Prepare reports. **Requirements:** Completed undergraduate degree; Ability to inspire leadership and develop teams; Customer-centric focus and efficient conflict resolution skills; Organization, planning, and time management to ensure operational excellence; Full Microsoft Office suite proficiency; Proactive, responsible, and punctual. **Benefits:** Meal allowance, Transportation allowance