Description
Job Summary:
Actively engage in lead generation, process registrations, inform prospects about selection procedures and courses, and monitor the student’s journey from initial contact to enrollment, in collaboration with the marketing team.
Key Highlights:
1. Engagement in internal and external lead generation
2. Monitoring the student's decision-making journey
3. Collaboration with marketing and pedagogical coordination teams
Responsibilities and Duties:
* Actively engage in internal and external lead generation (events, social media, partnerships, referrals, etc.);
* Stay updated on market activities by attending events and representing the institution;
* Process online registrations for prospective students;
* Provide comprehensive information regarding all stages of the selection process, courses, scholarships, regulations, etc.;
* Conduct qualified outreach to potential students via multiple channels (phone, e\-mail, WhatsApp, social media);
* Visit schools to promote the institution's courses;
* Visit companies to promote the institution's courses;
* Establish partnerships and agreements with companies and other entities;
* Monitor the student’s entire decision-making journey, from first contact through to enrollment;
* Collaborate with the marketing and pedagogical coordination teams to align attraction strategies;
Requirements and Qualifications:
* Excellent verbal and written communication skills;
* Proactive, empathetic, and results-oriented profile;
* Experience in customer service, consultative sales, or the education sector is a plus;
* Basic knowledge of CRM tools and Office/Google Workspace suite.