Description
**Job Description and Responsibilities:**
**Working Hours:** Monday to Saturday
**Experience Level:** Professional
**Employment Type:** Full-time – CLT
The Commercial Manager’s central mission is to lead the academy’s growth engine. This role is responsible for translating strategy into results: ensuring achievement of targets, enabling the sales team to operate at peak performance, delivering an exceptional experience for every client, and aligning marketing efforts with student acquisition and retention.
Key responsibilities include:
**Results and Target Management**
* Monitor daily enrollment, conversion, and revenue performance.
* Ensure achievement of daily, weekly, and monthly commercial targets.
**KPI Management**
* Monitor commercial KPIs in real time: leads, conversion rate, enrollments, average transaction value, cancellations, and renewals.
* Organize and update the KPI dashboard daily or as per defined frequency.
**Sales Team Leadership and Management**
* Guide, train, and hold sales consultants accountable on a day-to-day basis.
* Establish and maintain department routines: telemarketing hours, customer service, follow\-up, and post\-sales activities.
**Requirements:**
* Completed or ongoing undergraduate degree (Business Administration, Marketing, Physical Education, or related fields)
* Experience in commercial management, sales coordination, or team leadership
* Knowledge of commercial KPIs and results-driven management
* Preferred: Experience in the fitness industry
Technical Skills:
* Proficiency in commercial management tools and tracking spreadsheets
* Knowledge of sales techniques and customer service practices
* Ability to analyze data and translate insights into action
* Familiarity with social media platforms and basic content creation
* Clear written communication for reports and announcements
* Proficiency with computer systems, Word, and Excel.
**Benefits:**
Medical insurance, Commissions